/myaccount/index.htmlHow to use Pavlov Media’s My Account website. Sections Profile Page: How to use the Profile page. Devices Page: How to use the Devices page to manage a user’s Wi-Fi enabled devices. Wi-Fi Password Page: How to use the Wi-Fi Password page to access and generate PSKs. Troubleshooting Page: How to use the Troubleshooting page to reset a user’s connection. Find a MAC Address: How to find a MAC address for a device.Hugoen-us/myaccount/find_mac_address/index.htmlMon, 01 Jan 0001 00:00:00 +0000/myaccount/find_mac_address/index.htmlThe steps for finding a MAC address on different systems are as follows: Windows (Command Prompt): Press Windows key + R, type cmd, press Enter Type getmac Look for the Physical Address with connected media Mac: Click Apple menu → System Settings → Network Choose Wi-Fi Click Advanced MAC address is listed as MAC Address iPhone/iPad: Go to Settings → General → About Look for Wi-Fi Address (that’s your MAC address) Android:/myaccount/devices/index.htmlMon, 01 Jan 0001 00:00:00 +0000/myaccount/devices/index.htmlClick Devices in the left-hand menu bar of My Account to see the list of devices you have connected to Wi-Fi. Here, you can see the devices’ names, descriptions, and MAC addresses (depending on the type of registration your property uses). You can also edit the details of, add, or delete a device. Edit a Device Click on Edit Device to edit a device’s state (Active or Disabled), description, or name./myaccount/profile/index.htmlMon, 01 Jan 0001 00:00:00 +0000/myaccount/profile/index.htmlHow to use the profile page of My Account. Add new email addresses and phone numbers, edit account details, change your unit, and change the password. Add and Validate Email and Phone Add an Email Click Add Email to add a new email address. Validate an Email Validate your email by clicking on a link that Pavlov Media sends you. To send a validation email, click Send validation code. Add a Phone Click Add Phone to add a new phone number to your account./myaccount/troubleshooting/index.htmlMon, 01 Jan 0001 00:00:00 +0000/myaccount/troubleshooting/index.htmlSelect Troubleshooting in the left-hand menu bar of My Account to access the Troubleshooting page. This page is primarily for users to access Pavlov Media’s support, but you can reset the Wi-Fi connection on all active devices by clicking Reset My Connection. This only works if your property managed has configured xPSK registration./myaccount/wifi_password/index.htmlMon, 01 Jan 0001 00:00:00 +0000/myaccount/wifi_password/index.htmlUse the information on the Wi-Fi password page of My Account to access the internet. Select the Wi-Fi SSID (network name) from the list of networks on your device’s network settings page and enter the Wi-Fi password (PSK). Click Print to print this out for reference. Scan the QR code to quickly access the Wi-Fi.